Privacy Policy
Effective Date: July 30, 2026
At Dr. Govindan’s Hospital (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our online forms. This policy should be tailored to the hospital’s actual contact details, appointment process, and any third-party tools in use before publishing.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, book an appointment, or submit an enquiry, we may collect:
- Name
- Phone number
- Email address
- Age (if voluntarily provided)
- Appointment preferences
- Department or doctor preference
- Any information you include in your message
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage statistics
- Cookies and similar technologies
How We Use Your Information
We use the information collected to:
- Schedule and manage appointments
- Respond to your enquiries
- Provide information about our medical services
- Improve our website and patient experience
- Maintain internal records
- Comply with applicable legal and regulatory requirements
- Send appointment confirmations or important service updates
We will not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies to:
- Improve website functionality
- Understand visitor behaviour
- Enhance user experience
- Measure website performance
You may disable cookies through your browser settings, although doing so may affect certain website features.
Third-Party Services
Our website may use trusted third-party providers for services such as:
- Website hosting
- Website analytics
- Online appointment forms
- Maps and location services
- Spam protection
These providers process information only as necessary to perform their services and are expected to maintain appropriate security measures.
Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to your enquiry
- Manage appointments
- Meet legal, regulatory, or administrative requirements
- Resolve disputes where applicable
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permissible
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
To exercise these rights, please contact us using the details provided below.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without the involvement or consent of a parent or legal guardian where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the details available on our Contact page: